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FAQ


What materials do you use?

My porcelain jewelry--earrings, pins, and necklaces-- are fired several times to achieve hardness and durability. I formulate my own glazes for range of colors inspired by nature. The precious metals--24-karat gold, and white gold --are applied before the last firing to accent and infuse each piece with a lustrous finish. The necklaces are often reversible, and are direct impression of driftwood or stones from Gros Morne National Park, a World Heritage Site, in Newfoundland.

I create my reversible, marbled birch earrings by shaping birch wood and marbling them on both sides using acrylic paint. Each piece is like a unique painting and is light as a feather. They are one-of-a-kind, and recersible.

The birch jewelry ear wires are Sterling Silver. Necklaces have sterling silver or 14k gold-filled chain as components.

How do I care for my jewelry?

All wood jewelry are finished with a protective clear sealer, however they are not waterproof and repeated or prolonged exposure to water will damage the finish. Jewelry and accessories should be removed before showering or swimming. Store in a dry place. I recommend packing earrings and necklaces in a separate box from other jewelry when traveling to avoid scratching or damage. I also suggest keeping your silver jewelry in a small sealed plastic bag to avoid tarnishing.


Orders & Shipping

Do you offer gift certificates?

Yes! You can purchase gift certificates in any amount. Typical birch jewelry prices for gift amounts to consider are, $48, $56, $60, and $65. The porcelain jewelry line price range $45-$450

Do you take custom orders?

Yes! If you’re looking for unique bridal party gifts, wedding favors, or something else, I’d love to talk. Contact me here.

When will I get my order?

All item represented on the online store leave the studio in 2-3 business days. Items that are made to order will ship when completed. Please remember this doesn’t include shipping time, which will vary by destination and the shipping method you choose at check out. Need something immediately? Contact me before placing an order and I’ll do my best to meet your deadline.

Do you offer gift packaging?

All my jewelry items are shipped in a gift box. For all orders I include a gift receipt only, which doesn’t show pricing, so orders can be sent directly to the recipient. I am happy to add a small note on my personal card as well. You can leave the text in the notes section at check out.

How much does shipping cost?

Domestic orders ship for free via USPS First-Class Mail and typically arrive in 2-5 business days. If you need your order sooner, choose Priority Mail at checkout. The cost will be calculated by weight and your items will arrive in 1-3 business days, based on destination.

Do you ship internationally?

Yes! Please be aware of some specifics though: Orders shipped via USPS First-Class Mail International do not come with tracking once the package leaves the United States. Transit times can vary from a few days to a few weeks. Insurance claims for USPS International shipments can be difficult or impossible to collect on. I recommend selecting UPS or FedEx as your shipping service, as they provide tracking for international packages, generally have faster shipping times, and have more reliable insurance claim processes. Customers are responsible for any customs charges or fees that may be incurred by shipping to an international destination.

Returns & Exchanges

How can I return or exchange something?

I hope you love your purchase, but if it’s not quite right for you, I will gladly issue a refund for the purchase price. The item must be returned in its original condition within 10 days of delivery date to be eligible for a refund. Refunds are not guaranteed and are subject to my review of the returned product. Please email me at sholeh@sholehregna.com to initiate an exchange or return. Custom and personalized orders cannot be returned or exchanged.

Buyers are responsible for all return shipping costs. Please consider insuring your return for the price of the item – we are not responsible for lost packages.


If your item arrives damaged or defective, please let me know right away and provide photographs of the item so I can make it right as quickly as possible.

Got Questions, or want to be on my Mailing List?


6 Vernon Street, Somerville, MA, 02145, US
Phone: 617-797-1099

© 2020 Sholeh Regna. All Rights Reserved